What Is I-CAR?
I-CAR, the Inter-Industry Conference On Auto Collision Repair,
is an international not-for-profit organization dedicated to
training the collision industry. I-CAR's "Outward Vision" is to
be an industry resource, ally, and partner to all segments of
the collision industry to help the industry reach the ultimate
goal of providing complete and safe repairs to the consumer.
Who Belongs To I-CAR?
I-CAR is an inter-industry organization with strong
Collision repair businesses.
Domestic and import vehicle makers.
Tool, equipment, and supply manufacturers.
Providers of technical education, training, and research.
Suppliers of related industry services, such as independent
appraisers, technical publishers, and recyclers.
How Does I-CAR Accomplish Its Goals?
I-CAR conducts extensive collision repair research. Using this
research, I-CAR develops and delivers technical training
programs to professionals in the collision industry. In
addition, I-CAR provides a communication forum for anyone
interested in proper collision repair. I-CARs primary funding
is derived from student tuition and services. This assures that
I-CAR can remain unbiased in developing programs and services on
an industry-wide basis.
Who Benefits... And How?
I-CAR reaches a broad base of students who learn the latest
methods of efficient, high-quality repair. The benefits of I-CAR
training extend beyond the people who take our classes:
The Collision Repair Industry Collision repair business
owners, managers, and technicians learn the latest collision
repair technology. This promotes better communication with
customers and insurers, and more productive relationships among
all collision industry personnel. Superior training also helps
increase the number of technicians who can make quality repairs
with fewer repeated repairs and reduced liability exposure.
The Insurance Industry Insurance personnel, from executives to
claims personnel and estimators, benefit by understanding the
latest collision repair technology. I-CAR courses provide
insurance personnel with the foundation they need to better
understand, communicate with, and work with the collision repair
industry. These benefits lead to the most consistent, efficient,
and high-quality collision repairs.
Related Industries Quality training benefits other industries
related to collision repair. By understanding the challenge of
collision repair today, recyclers, glass installers, vendors,
suppliers, and others can work with collision repair businesses
and insurance companies to benefit the consumer.
The Consumer The ultimate beneficiary is the consumer who
wants a collision-damaged vehicle properly repaired in the
quickest and most skillful manner possible. An effective repair
corrects all the damage, maintains long-term durability, keeps
the vehicle running and handling properly, and restores
appearance to pre-accident condition.
Until the early 1970s, consumers had no way to distinguish
between incompetent and competent mechanics. In response to this
need, the independent, non-profit National Institute for
Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and
service through the testing and certification of repair and
At present, about 420,000 professionals hold current
certifications. They work in every segment of the automotive
service industry: car and truck dealerships, independent
garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates
register for and take one or more of ASE's 40-plus exams. The
tests are grouped into specialties for automobile, medium/heavy
truck, truck equipment, school bus, and collision repair
technicians as well as engine machinists, alternate fuels
technicians, parts specialists, auto service consultants, and
collision damage estimators.
Upon passing at least one exam and after providing proof of two
years of relevant work experience, the test taker becomes ASE
certified. Certification, however, is not for life. To remain
certified, those with ASE credentials must be retested every
Paper/Pencil tests are conducted twice a year at over 750
locations around the country and are administered by ACT, known
for its academic and occupational testing programs. In addition,
selected tests are offered in a computer-based testing (CBT)
format at 200 sites for two five-week periods each year. The
exams stress knowledge of job-related skills. The tests are no
cinch to pass; approximately one out of three test takers fails.
Motorists benefit from ASE certification. It is a valuable
yardstick by which to measure the knowledge and skills of
individual technicians as well as the commitment to quality of
the repair facility employing ASE-Certified professionals.